Returns & Exchanges
At Illustrated by Weezy, we want you to love your home decor. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization and a prepaid shipping label.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all protective materials are included to prevent damage to the artwork or home goods during transit.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you obtain a receipt for tracking purposes.
- 4.Receive Your Refund
Once our studio receives and inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
